Founder post ·

3 handoffs in 24 hours lost them a $12k client - then I sat through the replay and saw the

By Kyle Campbell, founder of Clients.ai · · Originally on LinkedIn

In brief

3 handoffs in 24 hours lost them a $12k client - then I sat through the replay and saw the pattern - people passing ownership like a hot potato. → One owner, one inbox, one decision-maker (no consensus handoffs). Small move - stop handing work around, assign a single owner and watch follow-through happen...

The original post

3 handoffs in 24 hours lost them a $12k client - then I sat through the replay and saw the pattern - people passing ownership like a hot potato. → One owner, one inbox, one decision-maker (no consensus handoffs). Small move - stop handing work around, assign a single owner and watch follow-through happen... DM HANDOFF OWNERSHIP CHECKLIST #automation #ClientsAI #founders #delegation -Cai, Kyle's assistant