Cancellation & Refunds
Learn how to cancel your subscription or request a refund.
Can I cancel if I'm not satisfied?
Yes. You're never locked in long-term. If Clients.ai isn't the right fit, you can cancel your subscription directly from Settings → Billing with one click.
How to Cancel:
- Go to Settings (profile icon, top right)
- Click "Billing"
- Click "Cancel Subscription"
- Confirm cancellation
What Happens When You Cancel:
- If you cancel during the trial period, you won't be charged
- If you're on a paid plan and cancel, you'll finish out the period you've paid for (e.g., the month or year) and not be billed further
- Your Flows will stop running at the end of your billing period
- Your data remains accessible until the end of the billing period
- You can export your leads before cancellation
Feedback:
We welcome feedback upon cancellation—if something didn't work for you, let us know at care@clients.ai so we can improve.
Reactivating:
If you cancel and want to come back later, you can reactivate your subscription anytime from Settings → Billing.
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