Cancellation & Refunds

Learn how to cancel your subscription or request a refund.

Can I cancel if I'm not satisfied?

Yes. You're never locked in long-term. If Clients.ai isn't the right fit, you can cancel your subscription directly from Settings → Billing with one click.

How to Cancel:

  1. Go to Settings (profile icon, top right)
  2. Click "Billing"
  3. Click "Cancel Subscription"
  4. Confirm cancellation

What Happens When You Cancel:

  • If you cancel during the trial period, you won't be charged
  • If you're on a paid plan and cancel, you'll finish out the period you've paid for (e.g., the month or year) and not be billed further
  • Your Flows will stop running at the end of your billing period
  • Your data remains accessible until the end of the billing period
  • You can export your leads before cancellation

Feedback:

We welcome feedback upon cancellation—if something didn't work for you, let us know at care@clients.ai so we can improve.

Reactivating:

If you cancel and want to come back later, you can reactivate your subscription anytime from Settings → Billing.

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