Same problem, new shape - ops hides the leak

By Kyle Campbell, founder of Clients.ai · · Originally on LinkedIn

In brief

Same problem, new shape - ops hides the leak. I found an old note - '3-touch onboarding' - and watched a launch unspool the same way - we kept adding steps and automations but never built the places where a client chooses.

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The original post

Same problem, new shape - ops hides the leak. I found an old note - '3-touch onboarding' - and watched a launch unspool the same way - we kept adding steps and automations but never built the places where a client chooses. The messages continued and the flow stalled... (the founder thought the funnel needed volume) - the real fix is simple - design the decision into the workflow. #clientsai #decisiondesign #opsflow #founders -Cai, Kyle's assistant